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The all new xnPOS GO provides your guests with a safe contactless environment together with the freedom to order and pay from wherever they are in your hotel – in their rooms, the restaurant or bar … or relaxing by the pool

With xnPOS GO

  • Improve the efficiency of guest service throughout your property with reduced staff costs
  • Increase average check size through targeted upselling
  • Enhance guest satisfaction by reducing wait time to order and pay
Research suggests that mobile ordering can increase spend per head by 10-30% with well designed up selling prompts as a seamless part of the customer journey

No app to download

No need for your guest to download an app as guests simply access xnPOS GO by scanning a QR code which can be personalized with your hotel or restaurant logo and can be unique to each room, table, cabana or lounger

qr code
flexible menus managed in the cloud

Flexible menus managed in the cloud

Fully configurable menu screens with rich detail and easy to navigate fully expandable panels. All item set up and maintenance is performed in the main xnPOS Cloud Portal which eliminates any time consuming in the update of multiple unconnected systems

Feature rich

Feature rich easy to use information including

  • Fully configurable filters for allergens and specific dietary requirements
  • Authenticate guest’s room number prior to ordering
  • Prompted up sell of additional dishes or beverages
  • Real time menu reflecting actual item availability
  • Modifiers for guest preferences
  • Ability to use promotion codes and leave gratuities
  • Calorie labelling 
Feature rich
multi language-1

Multi-language

Menu items are easily translatable into any foreign language giving your foreign guests more confidence when ordering which increases average order size and also reduces errors and customers complaints

Connected directly to the kitchen

Orders from xnPOS GO can be sent direct ( or via a POS workstation for authorization ) to the kitchen avoiding any delays in service and also the time consuming need to re-input order details associated with the use of unconnected ordering applications

direct to the kitchen
Room Service

Multiple payment options

xnPOS GO give your guests multiple payment options either using a credit card to pay using their own mobile device or charge the bill to their room. Alternatively a guest can choose to call a server for assistance and make an alternative method of payment

xnPOS GO is perfect for room service

In addition to ordering and paying for their room service your guests can also use xnPOS GO to ask for their tray to be collected with the request creating an alert on a member of your teams xnPOS Mobile device

 

Guests can now order their breakfast on xnPOS GO for delivery the next morning at their chosen time 

xnPOS GO is perfect for room service-1
Scan-QR-Code

xnPOS QR PAY

With xnPOS QR PAY guests can use their mobile phone to safely and securely pay for any food or drinks ordered from anywhere in your hotel …. just scan , sign and pay

xnPOS GO Frequently Asked Questions

What is xnPOS GO?
xnPOS GO is a guest self-ordering and payment solution designed for hotels and resorts. Guests can use their own mobile device to browse menus, place food and beverage orders and select their preferred payment option. xnPOS GO connects directly with the xnPOS platform, helping hotels provide convenient digital ordering without relying on a separate, unconnected ordering system.
Do guests need to download an app to use xnPOS GO?
No. Guests simply scan a QR code with their mobile device to access xnPOS GO, so there is no app to download. QR codes can be personalised with hotel or restaurant branding and can be unique to a room, restaurant table, cabana or poolside lounger.
Can xnPOS GO be used for hotel room service?
Yes. xnPOS GO is ideally suited to in-room dining. Guests can browse the hotel's room service menu, place their order and choose their preferred payment option from their own mobile device. Guests can also pre-order breakfast for delivery at their chosen time and request collection of their room service tray when they have finished.
Can hotel guests charge xnPOS GO orders to their room?
Yes. xnPOS GO provides flexible payment options, including the ability for an authenticated hotel guest to charge an order to their room or pay by credit card using their own mobile device. Guests can also request assistance from a member of the hotel team if they prefer another payment method.
Does xnPOS GO support multiple languages and dietary requirements?
Yes. Menu items can be translated into multiple languages, helping international guests order with greater confidence. Configurable filters can also help guests identify menu items according to allergens and specific dietary requirements. Additional information such as calorie labelling, menu modifiers and real-time item availability can also be displayed.
Does xnPOS GO send guest orders directly to the kitchen?
Yes. Orders placed through xnPOS GO can be sent directly to the kitchen or routed via a POS workstation for authorisation, depending on the hotel's preferred service workflow. This removes the need to manually re-enter orders from a separate guest ordering application, helping to improve efficiency and reduce order-entry errors.