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xnPOS has been designed to provide highly flexible options to match the requirements of all aspects of guest service throughout your property with an emphasis on mobility and guest self-service.

xnPOS is a highly functional POS system with the benefit of proven scalability, security and performance. With an architecture designed to give you local resilience in the event of an internet outage and remote browser based access to system administration and real time reporting and KPIs.

Powerful & comprehensive functionality

  • Comprehensive & highly functional feature set comparable to any leading F&B POS vendor
  • Scalable from small properties with a single F&B outlet to large hotels with multiple bars, restaurants, cafes and in-room dining
  • Fully internationalized with highly flexible tax configuration capability currently supporting hotels in over 40 countries
  • Some favorite features :
    • Multi-language capability allows order entry, kitchen display or print out and guest invoice all in different languages
    • Easy to switch between multiple F&B outlets
    • Real time count down of available menu items with lock out feature preventing ordering when out of stock
    • Ability to cross charge to multiple hotels for dual branded properties or multiple hotel resorts
    • Highly flexible and easy handling of split checks
Powerful & comprehensive functionality-Feb-16-2023-04-45-55-7116-PM
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xnPOS Mobile

  • Gives your team the freedom to serve your guests anywhere in your property
  • Speeds up service in large indoor or outdoor areas by reducing server journeys to and from a fixed workstation
  • Fast and efficient group management with easy seat assignment and automatic split check options
  • Perfect for room service .. your guest can sign the mobile tablet to confirm their order
  • No sacrifice in functionality, xnPOS mobile is a full POS on a tablet
  • Modern, flexible user interface to meet the requirements of your service workflows

xnPOS Kiosk

  • Provides flexible guest self-service options including :
    • grab 'n go pantries
    • order, pay and collect
    • queue busting at breakfast for busy areas such as eggs or noodle preparation
  • Intuitive multilingual touch screen shopping process with payment by credit card or charge to room
  • Option to connect to Customer Display System for item status or collection details
  • Available as a standalone kiosk solution or in combination with a full xnPOS system
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xnPOS kitchen display

xnPOS Kitchen Display Systems

  • Touch screen operation gives enhanced functionality over a traditional bump bar
  • Two -way communication options between the kitchen and servers via workstation and mobile devices
  • Consolidated view of orders for each dish
  • Alert system highlights any dishes over standard preparation time
  • Ability to identify orders by individual seat numbers

Flexible payment options

xnPOS integrates to a number of leading payment gateways to give you the maximum flexibility when it comes to payment workflows :

  • Pay at table
  • Pay at counter
  • Charge to room
  • Allow guest to pay on their own mobile device using xnPOS QR PAY
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xnPOS Cloud Portal - Central system management with powerful real time reporting

xnPOS Cloud Portal - Central system management with powerful real time reporting

  • The xnPOS cloud portal is the hub for all system administration, menu item & pricing maintenance and reporting
  • Remote access from any device using major internet browser
  • Single point of menu item creation and maintenance  so any changes update all workstations, tablets , kiosks and guest self-order devices in real time
  • Properties can be individually managed or centrally controlled as a group
  • Comprehensive suite of real time reports with KPI dashboards and the ability to export to leading BI systems for further analytics

Frequently asked questions about xnPOS

What is xnPOS and how is it different from a standard restaurant POS system?
xnPOS is a cloud-based point of sale system designed specifically for hotels and resorts. It provides comprehensive food & beverage POS functionality for restaurants, bars, cafes, in-room dining and other guest service areas. xnPOS combines fixed and mobile POS, guest self-service and flexible payment options within one connected platform, centrally managed through the xnPOS Cloud Portal.
Can xnPOS support hotels with multiple restaurants, bars and F&B outlets?
Yes. xnPOS is designed to scale from smaller hotels with a single F&B outlet through to large hotels and resorts operating multiple restaurants, bars, cafes and in-room dining services. Team members can easily switch between outlets, while menu items, pricing, configuration and reporting can be centrally managed through the xnPOS Cloud Portal.
Is xnPOS suitable for multi-property hotel groups?
Yes. xnPOS provides the scalability and central management required by multi-property hotel groups while allowing individual properties to manage their own operations where required. The xnPOS Cloud Portal enables authorised users to remotely manage properties and access real-time reporting, helping hotel groups standardise their POS platform across multiple properties and regions.
What happens to xnPOS if the hotel's internet connection is unavailable?
xnPOS has been designed to provide local resilience in the event of an internet outage. This is particularly important for hotel F&B operations where restaurants, bars and other outlets need to continue serving guests even when external connectivity is temporarily unavailable.
Does xnPOS support different languages, countries and currencies?
xnPOS is a fully internationalised hotel POS system and is used by customers in over 50 countries worldwide. Flexible tax configuration and localisation enable xnPOS to support the requirements of hotels operating across different international markets. Multi-language functionality also enables order entry, kitchen output and guest invoices to be presented in different languages.
Can xnPOS integrate with other hotel technology systems?
Yes. xnPOS is designed to operate as the central hub of a hotel's F&B technology environment and integrates with a wide range of hospitality solutions, including property management systems (PMS), payment gateways, table management, stock and procurement, back-office and business intelligence applications. This enables hotels to create a connected technology environment while selecting solutions appropriate to their operation.