I am delighted to introduce the first edition of Lite Bites, which provides an update on all that has been happening in the world of xnPOS.
2023 has been an extremely busy year for the xnPOS team!
A record year for new sales with sales up over 35% against last year. Our US office in Miami has been particularly successful in 2023 with very strong sales growth, and as a result we have doubled the size of our US team during the year.
2023 has also seen some big advances in the xnPOS product with the release of new features, functionality and interfaces. Version 4.0.1, released earlier this year featured a new interface for the Windows workstation and the introduction of new workflows to make the product easier to learn and use. And there is more to come this year … Version 4.0.2 is due for release in December and will feature yet more exciting new features and functionality. See below for a sneak peak!
We set out below some further details on some of the years highlights
If you would like details of any of the new functionality, products or interfaces featured in this Newsletter please contact us at sales@xnpos.net
For regular updates on xnPOS please follow us on LinkedIn.
We hope you enjoy our first xnPOS Newsletter.
Mark Pearman
Chief Commercial Officer
Release of xnPOS version 4.0.1 including new industry standard workflows
and a new refreshed user interface
xnPOS V4 contains many new features and functions to enhance the xnPOS system, with key highlights detailed below:
- New refreshed User Interface
xnPOS 4 has a new modern look and feel for the workstation which makes it more consistent with the UI used on xnPOS Mobile handheld devices. - New opening Table modes
xnPOS 4 includes long established industry standard ways to open tables, to help new hires, with previous industry experience, get started with xnPOS more rapidly and with less training – Begin by Table, Begin by Fast Tab, Pick Up Table and Pick up by List
New powerful and stylish hardware
to compliment xnPOS
The new user interface was complimented with the introduction, earlier in the year, with a brand new workstation. The stylish new 15” touch screen terminal features high definition graphics and a fully adjustable stand for flexible screen height and angle. The workstation comes with a three year warranty with next day return to base and replacement.
Terminal is only available in the US and Europe.
Highly successful return to HITEC in Toronto, including the launch of xnPOS BI
June saw the xnPOS team on the road and at HITEC in Toronto where we launched our new business Intelligence product, xnPOS BI .
xnPOS BI gives hotel owners, operators and management detailed insights into the performance of their F&B operations, by converting their rich POS transaction data into actionable and measurable KPIs, accessible from any device with internet access.
For more details please see xnPOS to launch xnPOS BI
We were delighted to welcome so many people to our booth where we showcased the full range of the fully connected xnPOS modules: workstation, mobile, mobile pay, KDS, kiosk and xnPOS GO.
The photo shows (from left to right) Mike Hall, Gloria Casazza and Emmanuel Clave already for the start of a new day at HITEC.
Visitors to the booth were particularly interested in how xnPOS can save labor costs by leveraging guest self-service with xnPOS kiosk and xnPOS GO.
After the success of HITEC Toronto we are already planning for next years HITEC in Charlotte. We hope to see you there!
Students at the University of South Florida to gain hands-on, practical experience
of hospitality management by using xnPOS
One very exciting development during the year was the chance to work with the teaching faculty at the School of Hospitality and Tourism Management at the University of South Florida. We were delighted to donate a fully working xnPOS system to give the students at USF hands-on and practical experience of the benefits of working with a modern, highly functional F&B POS system.
The partnership with USF gives us the opportunity to support the next generation of hospitality management in our home state of Florida.
Cihan Cobanoglu, Dean of School of Hospitality and Tourism Management at USF, commented
“In our unwavering commitment to delivering unparalleled education and experiential learning, we are proud to integrate xnPOS's cutting-edge software into our curriculum. By exposing our students to authentic hospitality technology solutions, we not only enhance their industry preparedness but also bridge the gap between theory and practical application. We extend our sincere gratitude to xnPOS for their generous donation of their Point-of-Sale System solutions, a contribution that will undoubtedly empower our students to excel in their future careers. This collaboration exemplifies our collective dedication to fostering innovation and excellence in the realm of hospitality and tourism management, and we eagerly look forward to the transformative impact it will have on our students and the industry as a whole.”
For more details please see xnPOS partners with University of South Florida to give students practical experience of hospitality management
xnPOS partners with Craftable to help hotels optimize
operations and improve guest experience
The integration between xnPOS and Craftable will enable hoteliers to leverage their POS data to take control of their food & beverage costs, enhance procurement capabilities and streamline business operations, thereby increasing profitability.
Phil Probert, Vice President of Growth for Craftable, commented
“We are thrilled to partner with leading point-of-sale provider xnPOS. Combining two best-in-class hospitality tech providers allows us to assist even more operators in the hotel space. By equipping hoteliers with real-time insights and visibility into their operations, we can help them streamline operations, manage inventory and labor, and optimize guest experiences.”
For more details please see xnPOS partners with Craftable
Sneak peak of Version 4.0.2
Due for release in December v4.0.2 will contain some exciting new developments for xnPOS.
Of particular note is a new look and feel for the xnPOS cloud portal together with enhancements to speed up the creation and maintenance of menu items. The portal will also be enhanced by the ability to display live transactions, including the KDS, giving management detailed real time monitoring of their F&B operations from any mobile device with internet access.
Other new features include significant improvements to our table plan functionality to include drag and drop allowing much easier set up and on the fly changes from xnPOS Mobile to the restaurant layout.
Real time kitchen status from all open checks ( front image )
New drag and drop table plan ( behind image)
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designed specifically for hotels
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